CallTower Expands Distribution Partnerships Team

SOUTH JORDAN, UT; ROCHESTER, N.Y.; USA, Oct. 12, 2022 (GLOBE NEWSWIRE) — CallTower, a global leader in providing cloud-based unified communications, contact center and collaboration solutions for enterprises, has expanded its partnering team from distribution with the addition of Global Director of OEM Alliances, Jessica Flannery-Ball and Partner Marketing Strategist, Madison Doner.

In her more than 20 years of direct and channel sales experience, Jessica Flannery-Ball has built a reputation for integrity, discipline and passion. She is known for approaching partners and clients from a place of curiosity, aiming to understand how they transact to ensure their goals are met. She strives to build partnerships based on mutual respect and understanding and prides herself on being a strategic thinker, seeking to understand how to bring more value and strengthen partnerships. Jessica was the winner of the 2020 Avant Hustle Award for Top Channel Manager. In her previous position, she was actively involved in ERGs, serving as co-chair of the Mom Support Group (sub-ERG of WISE Leaders).

In her new role as Global Director of OEM Alliances at CallTower, she will bring her expertise in demand generation and enablement to develop plans that outline how the partners she supports can maximize their potential together. She will strategically sell and market to the global community, drive adoption of CallTower, and increase market awareness and sales conversion through joint sales efforts.

Madison Doner began her communications career as a reporter in the fast-paced local news environment. After earning her Bachelor of Arts in Journalism as well as Global and International Studies from the State University of New York at Oswego, Madison began her career at the NBC affiliate in Missoula, Montana as a reporter and anchor. In 2021, she took on a similar role at an ABC affiliate in Virginia, where she built relationships with government officials while covering the gubernatorial race.

By joining CallTower as a Partner Marketing Strategist, Madison will strategically market and align sales team members within the Master Agent community, accelerate CallTower adoption, and increase market awareness and sales conversion through to tactical efforts. Madison is focused on growing sales through master agent alliances, executing events with CallTower connections, and growing the organization.

“We are thrilled to have Jessica and Madison join the CallTower Channel team,” said CallTower chief revenue officer William Rubio. “Their addition to our team is essential as we continue to grow our relationships with our channel partners and grow the CallTower family.”

About the Call Tower

Since its inception in 2002, CallTower has grown into a global provider of cloud-based unified communications, contact center and collaboration solutions for growing businesses worldwide. CallTower provides, integrates and supports leading solutions including Microsoft® Teams Direct Routing, Operator Connect, Office 365, GCC High Teams Audio Conferencing and PSTN, Cisco® Webex Calling / UCM, Cisco® CCPP, CT Cloud UCaaS, CT Cloud Meeting powered by Zoom and four contact center options, including Five9 for business customers.

For more information contact [email protected]