MSP Software Provider N-able Explores MDR Security Partnerships with SentinelOne and Blackpoint Cyber

N-able CEO John Pagliuca:

N-able is preparing to establish MDR (managed detection and response) security partnerships that the company can extend to its MSP (managed computing service provider) ecosystem, the company announced at the Empower 2022 conference in Las Vegas.

Future MDR partnerships involve SentinelOne Vigilance Respond and Blackpoint Cyber, according to an N-able slide displayed at the conference. Exact service availability has not been disclosed. In a follow-up interview with MSSP Alert, N-able CEO John Pagliuca said the company wanted to offer MDR choice to MSP partners, rather than creating a one-size-fits-all solution.

Future MDR partnerships could come at a key moment for MSPs. Indeed, thousands of MSPs have adopted Endpoint Detection and Response (EDR) software. In many cases, these MSPs know how to spot security issues. But for the most part, smaller MSPs lack true threat hunting and incident response capabilities, especially when it comes to forensic investigations and malware analysis.

Will N-able help MSPs fill these cyber market gaps through SentinelOne and Blackpoint Cyber ​​partnerships? Anecdotal evidence suggests this is the case. Indeed, N-able already has a successful EDR partnership with SentinelOne. Meanwhile, Blackpoint Cyber ​​CEO Jon Murchison was on hand at Empower 2022 to outline how third-party MDR and SOC capabilities can augment EDR and other existing cyber technologies.

N-able vs ConnectWise and Kaseya MDR security strategies

In some ways, N-able’s MDR partnership strategy thwarts rival moves by ConnectWise and Kaseya (owner of Datto).

Jon Murchison, CEO, Blackpoint Cyber

Indeed, ConnectWise launched incident response services for MSPs earlier this year. ConnectWise refined its cybersecurity focus in early 2020, then acquired Perch Security and StratoZen for SOC (security operations center) and SIEM (security information and event management) in late 2020, and partnered with Intel on threat detection technology in March 2022.

Meanwhile, Kaseya – who acquired Datto in mid-2022 – made several MDR moves. Key dates to note include:

Fast forward to September 2022, and Kaseya offered a preview of Datto Managed SOC, powered by RocketCyber. Longer term, Kaseya is committed to developing Datto EDR and Datto Secure Edge, a SASE offering.

Pure security companies such as Huntress are also promoting MDR to MSPs and the SME sector. We don’t know if N-able is considering a relationship with Huntress.

MDR security services: market options and alternatives

Meanwhile, the vast majority of MSSPs report offering MDR services to their end customers, according to our annual Top 250 MSSP research report. Additionally, Gartner tracks at least 40 MDR service providers that have achieved true scale with end customers.

Yet many of these MDR options are not specifically designed for MSP partners. N-able, in collaboration with several MDR partners, hopes to fill this gap.