Uber Bus Services: Uber will focus on daily bus services and partnerships for the next 100 million users

Bengaluru: Uber Technologies will focus on developing the technology to target its next 100 million users worldwide and plans to hire 500 technical employees at its centers in Bengaluru and Hyderabad to fuel that growth, officials said. business at ET.

The company is currently running Uber bus service for daily trips on a pilot basis in New Delhi and Cairo. Its Indian team has been crucial in building the back-end technology and data-driven iterations needed for global scalability, executives said.

“We are investing heavily in technology for safe driving, efficient routing, issuing monthly tickets and verifying tickets from India for easier scalability globally,” Manikandan Thangarathnam told ET. , senior manager at Uber.

The San Francisco-based company is also targeting corporate partnerships in the bus segment to transport its employees to workplaces. The bus transport space is currently dominated by companies that only offer ticketing services for intercity journeys, especially in India, while there are no major tech players in the space. daily commute, Thangarathnam added.

“Space (daily commuting through high capacity vehicles) is expensive to operate and innovation and digitalization hasn’t even started here. We are figuring out how to develop the unit economy,” Thangarantham said.

He added that Uber is considering everyday journeys fueled by digitalization and technology in bus stops, routes and departure times.

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The ridesharing company currently has 1,000 engineers spread across the two centers in India and has 11 such technology centers across the world. The company currently has 100 million monthly active users.

Hiring will be for functions such as back-end support, artificial intelligence and machine learning for pricing, product managers to strategize, data scientists for user insights, and designers for run new features, the company said.

Asked about recent news from Uber CEO Dara Khosrowshahi’s internal mail about limiting incentives and hiring, Praveen Neppalli Naga, vice president and head of mobility engineering at Uber, played down the concerns saying the hiring was for expansion and not global jobs returning to India or Latin America as part of cost-cutting measures.

“Uber plans to leverage its multiple gigs – delivery (Eats), groceries and rides – to enable partners to be cross-platform and increase their revenue potential. We are building the technology stack for this in India Naga said.

Uber is also working on third-party partnerships and integrations with taxi associations such as San Francisco and New York to list their fleet on the Uber app. Both agreements were signed earlier this year. “We plan to bring more third-party sourcing into the equation. This will also translate into future self-driving partnerships with automakers,” Naga said.

The company is also working on features to improve revenue for its driver partners.

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